Frequently asked questions
Frequently asked questions
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What specific services do you offer to dental, veterinary and other healthcare businesses?
What specific services do you offer to dental, veterinary and other healthcare businesses?
We offer tailored services to dental, veterinary and other healthcare businesses, including business strategy development, financial analysis, marketing support, operational efficiency improvements, staff training and compliance guidance. We work closely with you to understand your specific needs and develop customised solutions.
How do you assess the needs of a business and tailor your services accordingly?
How do you assess the needs of a business and tailor your services accordingly?
We begin with an initial consultation to thoroughly understand your business needs and challenges. Based on this discussion, we develop a tailored plan outlining proposed services and strategies. Depending on your specific situation, further assessments like on-site evaluations or in-depth data analysis may be necessary to refine our approach and ensure the plan effectively addresses your unique requirements.
Do you specialise in any particular areas within the dental, veterinary and other healthcare industries?
Do you specialise in any particular areas within the dental, veterinary and other healthcare industries?
While our team members bring diverse specialisations to the table, we leverage collective expertise to serve a wide range of clients. For example, Topaz has extensive knowledge in the dental field, including domiciliary care, implants, orthodontics and IMOS clinics. We've got experience with businesses of all sizes, from small independent practices and family-run businesses to medium-sized enterprises and large corporations. You can learn more about our individual areas of expertise by reviewing our bios.
What are your fees and pricing structure?
What are your fees and pricing structure?
Our fees and pricing structure are designed to be flexible and cater to your specific needs. We can work on an hourly rate basis for shorter-term projects or consultations. For more comprehensive, longer-term engagements, we can create a tailored package with a fixed monthly fee. This allows for predictable budgeting and gives you ongoing access to our expertise and support. We're happy to discuss your specific requirements and provide a detailed proposal outlining the costs involved.
What kind of results can we expect to see?
What kind of results can we expect to see?
The results you can expect to see depend on your specific goals and the scope of our engagement. However, some common outcomes from our experience include increased revenue, improved patient satisfaction, streamlined operations, and ongoing support for more confident business decisions. We work closely with you to define measurable objectives at the outset, so we can track progress and ensure we're delivering the results you're looking for.
Are you familiar with the latest regulations and compliance requirements in these industries?
Are you familiar with the latest regulations and compliance requirements in these industries?
Yes, we are familiar with the latest regulations and compliance requirements in the dental, healthcare, and pharmacy industries. We understand that these sectors are heavily regulated, and we prioritize staying up-to-date on any changes. We are always remaining current with any updates within the chosen industries and ensure that all we do is compliant within this. This allows us to provide you with advice and support that is not only effective but also adheres to all applicable laws and guidelines.
What makes Proxcel different from other consulting firms?
What makes Proxcel different from other consulting firms?
What sets Proxcel apart is our unique blend of expertise, personalised service and commitment to your long-term success. While we're a small team, we bring a real wealth of knowledge and a genuine passion for helping dental, healthcare, and pharmacy businesses thrive. We pride ourselves on providing ethical, fair, and honest advice, always putting your best interests first. We're not just consultants; we're partners who work with you, providing tailored solutions and support for as long as you need it. Our flexibility allows us to adapt to your specific circumstances and deliver the right level of assistance at the right time. We believe in building long-lasting relationships with our clients and our focus is on empowering you to achieve sustainable growth and profitability.
Do you offer free initial consultations?
Do you offer free initial consultations?
Yes, we are currently offering free initial consultations.
Where are you located?
Where are you located?
Although most of our work can be completed remotely, we are located in the London/Gatwick/Sussex Areas.
Do you offer regular admin services?
Do you offer regular admin services?
Yes, I can offer regular admin services. At Proxcel, we provide services like continuous tracking and updating, and we can adapt our approach to be hands-off or hands-on, depending on your preferences.
Do you work with other businesses outside of the healthcare industry?
Do you work with other businesses outside of the healthcare industry?
While our specialisation and expertise lie within the healthcare industry, we are absolutely open to working with businesses across various sectors. Our core principles of process improvement, efficiency enhancement, and data-driven solutions are universally applicable. We are confident in our ability to adapt our methodologies to meet the unique needs of any business looking to optimize its operations.
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